INITIAL HF WORKSHOP

This 14 hour interactive training is an introduction to Human Factors. Both organizational and individual factors will determine how you make decisions and the quality of your work performance.. Through the use of case studies, group tasks, videos, and discussion, you identify the factors that affect you and your daily performance, and put safety nets into place to help in the development of error prevention.

This training covers:

• Error management
• Human performance
• The Dirty Dozen
  o Fatigue
  o Pressure
  o Stress
  o Distractions
  o Norms
  o Assertiveness
  o Awareness
  o Knowledge
  o Communication
  o Resources
  o Teamwork
  o Complacency
• The role of the organization
• Basic root cause analysis